The worst possible thing that can happen when dealing with computers is losing your data. If you computer dies, you can always buy a new computer. If you get a virus, you can just have it fixed. But you lose your data, there is no fix, no way to replace it. Fortunately, even if your computer dies or gets a virus, and even if your hard drive becomes corrupt, we can help save your data.
| Different levels of Data Recovery: |
| Level 0: commonly referred to as data restoring. If you have a current back-up (or copy) of your data, we can use it to restore the data on your computer. In a case like this, the data and the hard drive have not been harmed, you just need your data transferred to your system. |
| Level 1: when your hard drive is recognized by the system but you can't access the files you want. Causes include when your data is on a working hard drive, but can't be read directly into your PC. |
| Level 2: when your drive appears to your computer system as corrupt, as incorrect drive size, or has bad sectors. Hard drive file system must first by repaired or rebuilt prior to data recovery. |
| Level 3: when you hear clicking or other unusual sounds, the platters aren't spinning or the drive isn't recognized by the computer. Sometimes this can be repaired by replacing the circuit board or firmware, but many times this will require work inside of a clean room to remove covers and seals to repair a drive head stuck to a platter surface, realign heads or clean platter surfaces. |
| Level 4: extensive procedures are done in a clean room, including replacing read heads or transplanting platters, then mounting and precisely aligning the parts. This level of work is needed when the platters are damaged from excessive heat (fire), or the spindle motor seizes (is frozen) or is contaminated by foreign materials, including water |

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5 Stages of Data Loss Grief |
Stage 1: Denial"No. No, there's no way. This is probably just a software issue. I've only had this hard drive for two years, there's no way it just died. Even though I've tried rebooting five times and it sounds like a fork is stuck in a garbage disposal in there." |
Stage 2: Anger"Are you kidding me? I've lost everything! I trusted you, and for what? How does a company that sells such crappy products stay in business? And what the hell is wrong with me that I didn't back this stuff up? I am the biggest idiot in the world and I want to punch myself in the face." |
Stage 3: Bargaining"OK, so maybe I can download some software and try to recover some stuff. I mean, I'll have to go buy a new hard drive and install it and then figure out how to hook this one up as a secondary drive, and I'm not sure where my OS discs are, but hey, I'm a smart guy, I can figure this stuff out, right? |
Stage 4: Depression"All those photos. I'll never, ever get them back. I'll never see those faces again. And my essays from college, I was going to share those with my kids someday. And man, all that music, it's taken me years to collect all that. Why did I even bother? It's like the last ten years of my life have just been erased." |
Stage 5: Acceptance"Ah, none of that stuff was that important. Most of it was uploaded to various sites like Flickr, anyways. At least the really important stuff. None of this stuff was all that important. Except for those photos. Why the hell didn't I back them up?" Copyright 2010 by Gizmodo.com |
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